Effective Date: 01/05/2019

Welcome to the Connecting Famalay Agency , LLC website and services. We are dedicated to protecting your privacy, safeguarding your personal and healthcare-related information, and complying with all applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy provides a detailed overview of how we collect, use, disclose, and protect your data, especially as it relates to healthcare information, staffing, and recruitment activities.

A privacy policy is a crucial legal document that informs users about how their data is collected, used, stored, and shared. As a healthcare and staffing organization, it is essential that we clearly communicate our practices to foster trust and ensure compliance with federal and state regulations. This document explains your rights, our responsibilities, and the safeguards we implement to protect sensitive information.

When you engage with our services—such as applying for jobs, requesting staffing solutions, or contacting us—we collect personally identifiable information (PII). This includes:

• Full name
• Contact details (email address, phone number, mailing address)
• Employment history
• Resume or CV information
• Identification numbers (driver’s license, social security number)
• Background check data

If involved in healthcare staffing or required for medical services, we may collect protected health information (PHI), such as:

• Medical history
• Diagnoses
• Treatment plans
• Health insurance details
• Lab and test results
• Drug screening and background check information

This data is collected solely for staffing, credentialing, or healthcare service coordination purposes.

We automatically collect technical information via cookies, web beacons, and similar technologies, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited on our website
• Duration of visit
• Clickstream data

Our website uses cookies to personalize your experience, analyze site traffic, and measure the effectiveness of our marketing efforts. You can manage your cookie preferences through your browser settings.

• To process employment applications, background checks, drug screenings, and staffing placements.
• To coordinate healthcare staffing, credentialing, and medical assignments.
• To facilitate communication between candidates, clients, healthcare providers, and staff.

• To respond to inquiries, requests, or complaints.
• To send appointment reminders, on-boarding information, and updates.
• To send newsletters, promotional offers, or surveys (when you opt in).

• To analyze website traffic and user behavior.
• To identify areas for service enhancement.
• To develop new staffing solutions or healthcare programs.

• To fulfill obligations under applicable laws, including HIPAA, OSHA, and other healthcare regulations.
• To respond to lawful requests by courts or regulatory agencies.
• To enforce our Terms of Service and protect against fraud or misuse.

• Service providers involved in hosting, data analysis, background screening, drug testing, payroll processing, and communication.
• Healthcare facilities, clinics, or insurers involved in staffing or medical services.

• When required by law, regulation, or legal process.
• To protect our legal rights, prevent fraud, or respond to emergencies.
• To enforce our policies and agreements.

• We do not sell, rent, or trade your personal or health information to third parties.

• If data is transferred across borders, we ensure compliance with applicable data transfer laws.

We follow industry best practices to secure your data, including:

• Data encryption at rest and in transit
• Access controls with role-based permissions
• Secure servers and firewalls
• Regular security audits and vulnerability assessments
• Staff training on data privacy and security protocols

In the unlikely event of a data breach, we will notify affected individuals and authorities in accordance with applicable laws, and take immediate steps to mitigate harm.

As a healthcare and staffing provider, we handle protected health information (PHI). HIPAA (Health Insurance Portability and Accountability Act) is federal legislation that sets standards for safeguarding your health data, ensuring privacy and security across the healthcare industry.

• Protecting Patient Privacy:
  We implement policies and procedures to maintain the confidentiality, integrity, and availability of PHI. Only authorized personnel have access to PHI based on their roles.
   
• Restrictions on Disclosures:
  PHI is only disclosed with patient consent or as permitted by law, such as for treatment, billing, healthcare operations, or legal obligations.
   
• Patient Rights:
  Patients have rights to access their health records, request amendments, obtain an accounting of disclosures, and restrict certain uses. We facilitate these rights in accordance with HIPAA.
   
• Designated Record Sets:
  We maintain comprehensive, up-to-date medical and billing records, which patients can access upon request.
   
• Security Safeguards:
  Our administrative, physical, and technical safeguards include:
   
  • Encryption of ePHI
  • Secure storage facilities
  • Access controls and audit logs
  • Staff training on HIPAA policies
  • Incident response plans

• HIPAA Privacy Officer:
  Oversees privacy policies, staff training, breach management, and compliance monitoring.
   
• HIPAA Security Officer:
  Manages security safeguards for electronic PHI, conducts risk assessments, and responds to security incidents.
   
• Healthcare Workforce:
  All staff involved in handling PHI are trained on HIPAA policies, understand their responsibilities, and are required to follow strict confidentiality protocols.
   

The Department of Health and Human Services' Office for Civil Rights (OCR) enforces HIPAA rules. Violations can result in severe civil and criminal penalties, including substantial fines and imprisonment, depending on the violation's nature and intent.

Note: If your website does not involve handling PHI, this section is provided for informational purposes only.

You have several rights under applicable laws, including:

• The right to access your personal and health information.
• The right to request corrections or amendments.
• The right to restrict certain uses or disclosures.
• The right to obtain an electronic copy of your health records.
• The right to request the deletion of your data, subject to legal obligations.

To exercise these rights or for questions, contact us at info@CFTAgency.com 

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. When data is no longer needed, we securely delete or anonymize it to prevent unauthorized access.

We may update this Privacy Policy periodically, especially when we update our services, data practices, or comply with new regulations. We will post the revised policy here with an updated effective date. We encourage you to review this page regularly.

If you have questions, concerns, or requests related to this Privacy Policy or your data, please contact us at:

Connecting Famalay Agency, LLC
4500 Forbes Blvd Lanham, MD 20706
Email: Info@CFTAgency.com
Phone: 1-667-309-8575

Your privacy and trust are our top priorities. We are committed to maintaining the confidentiality and security of your personal and healthcare information in all our operations and services.